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Immanuel Kisivuli ICT Professional

Service-oriented ICT expert from Kenya — specializing in hardware, networking, technical support, and humanitarian work. Flexible and ready to take on any computer-related project.

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Years Experience

Organizations

Certifications

ICT Support

Red Cross Volunteer

Networking

About Me

The person behind the tech

I'm Immanuel Kisivuli, an ICT professional based in Kenya, with hands-on experience across government institutions, private organizations, and media houses. I hold a Diploma in Computer Programming from the Cooperative University of Kenya.

Beyond technology, I'm a proud Kenya Red Cross Society volunteer, where I serve in Public Relations and community engagement — driven by a deep commitment to humanitarian values, resilience, and giving back to society.

I believe technology should serve people. Whether it's setting up a network, repairing hardware, or supporting a community outreach, I bring the same energy: dedication, accountability, and a willingness to learn.

Flexible & ready to work on any computer-related project

What I Do

My Expertise

From hardware repairs to network setups to community tech support — I bring practical, hands-on skills across a wide range of ICT domains.

🖥️

ICT Support & Helpdesk

End-to-end technical support, user assistance, troubleshooting hardware and software issues efficiently in fast-paced environments.

🔧

Hardware & Maintenance

Computer repair, preventive maintenance, system upgrades, and asset management to keep operations running smoothly.

🌐

Networking

LAN setup, cabling, router and switch configuration, ensuring reliable connectivity for offices and institutions.

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Cybersecurity

Basic cybersecurity practices, data protection, antivirus and firewall setup to keep systems and users safe.

💻

Software & Development

Software installation, VB.NET projects, HTML and JavaScript support for web-related tasks and basic applications.

🤝

Community & PR

Public relations, community engagement, awareness campaigns, and stakeholder coordination — grounded in humanitarian values.

My Journey

Professional Experience

Jan 2024 – May 2024

ICT Attaché

Bungoma County Assembly — ICT Department

Provided ICT support services including hardware troubleshooting, repairs, and system maintenance.
Assisted in network setup and maintenance to ensure reliable institutional connectivity.
Participated in basic software development projects using VB.NET.
Supported web-related tasks using HTML and JavaScript.

2021

Technical Support Specialist

TV Magharibi — Bungoma, Kenya

Supported ICT and broadcasting systems to ensure uninterrupted media operations.
Installed and maintained network infrastructure including routers, switches, and LAN cabling.
Diagnosed and resolved hardware, software, and connectivity issues in a fast-paced environment.

2020

Hardware Engineer

Frichi Ventures — Bungoma, Kenya

Installed, configured, and maintained computer hardware and operating systems.
Conducted preventive maintenance and repairs to minimize downtime.
Implemented security measures such as antivirus and firewall configurations.

Ongoing

Public Relations Volunteer

Kenya Red Cross Society — Bungoma Branch

Supported PR activities including documentation, photography coordination, and information dissemination.
Participated in resilience-building projects and community outreach campaigns.
Demonstrated humanitarian values: neutrality, integrity, and accountability.

Credentials